{"id":289,"date":"2026-05-29T15:56:08","date_gmt":"2026-05-29T19:56:08","guid":{"rendered":"https:\/\/www.carlosyaque.com\/?page_id=289"},"modified":"2026-05-29T16:28:25","modified_gmt":"2026-05-29T20:28:25","slug":"resume2","status":"publish","type":"page","link":"https:\/\/www.carlosyaque.com\/index.php\/resume2\/","title":{"rendered":"Resume"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"289\" class=\"elementor elementor-289\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8afc067 e-flex e-con-boxed e-con e-parent\" data-id=\"8afc067\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3818417 elementor-widget elementor-widget-html\" data-id=\"3818417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html>\r\n<head>\r\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\">\r\n<style>\r\n.collapsible {\r\n  background-color: #0c574b;\r\n  color: white;\r\n  cursor: pointer;\r\n  padding: 18px;\r\n  width: 100%;\r\n  border: none;\r\n\r\n  display: flex;          \/* add this *\/\r\n  align-items: center;    \/* now this works *\/\r\n  gap: 12px;              \/* space between image and text *\/\r\n\r\n  text-align: left;\r\n  outline: none;\r\n  font-size: 15px;\r\n  height: 80px;\r\n}\r\n  \r\n}\r\n\r\n.active, .collapsible:hover {\r\n  background-color: #555;\r\n}\r\n\r\n.collapsible:after {\r\n  content: '\\002B';\r\n  color: white;\r\n  font-weight: bold;\r\n  margin-left: auto;   \/* pushes + to far right *\/\r\n}\r\n\r\n.active:after {\r\n  content: \"\\2212\";\r\n}\r\n\r\n.content {\r\n  padding: 0 18px;\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.2s ease-out;\r\n  background-color: #f1f1f1;\r\n}\r\n\r\n.collapsible img {\r\n  width: 50px;\r\n  height: 50px;\r\n  object-fit: contain;\r\n  display: block;\r\n}\r\n\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<h2><b>Experience:<\/b><\/h2>\r\n\r\n<button class=\"collapsible\"><img decoding=\"async\" src=\"http:\/\/www.carlosyaque.com\/wp-content\/uploads\/2026\/05\/JCI-48affaa2.webp\" alt=\"jci\"style=\"width:50px;height:50px;\"><b>Jonson Controls<\/b><\/button>\r\n<div class=\"content\">\r\n  <p>- Provide bilingual (English\/Spanish) phone support for DSC security products<\/p>\r\n<p>- Troubleshoot technical issues for intrusion detection systems across North America. <\/p>\r\n<p>- Collaborate with internal teams to escalate and resolve complex technical cases. <\/p>\r\n<p>- Deliver clear, professional support in a hybrid role based in Ontario, Canada.<\/p>\r\n<p>- Achieved top performance score for my team in the first quarter at the company. I have continued to mainttain an \"exceeding\" performance score since starting at the company<\/p>\r\n<\/div>\r\n<button class=\"collapsible\">Open Section 2<\/button>\r\n<div class=\"content\">\r\n  <p>Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\r\n<\/div>\r\n<button class=\"collapsible\">Open Section 3<\/button>\r\n<div class=\"content\">\r\n  <p>Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\r\n<\/div>\r\n\r\n<script>\r\nvar coll = document.getElementsByClassName(\"collapsible\");\r\nvar i;\r\n\r\nfor (i = 0; i < coll.length; i++) {\r\n  coll[i].addEventListener(\"click\", function() {\r\n    this.classList.toggle(\"active\");\r\n    var content = this.nextElementSibling;\r\n    if (content.style.maxHeight){\r\n      content.style.maxHeight = null;\r\n    } else {\r\n      content.style.maxHeight = content.scrollHeight + \"px\";\r\n    } \r\n  });\r\n}\r\n<\/script>\r\n\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5519e6 e-flex e-con-boxed e-con e-parent\" data-id=\"c5519e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3442e40 elementor-widget elementor-widget-html\" data-id=\"3442e40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html>\r\n<head>\r\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\">\r\n<style>\r\n.collapsible {\r\n  background-color: #0c574b;\r\n  color: white;\r\n  cursor: pointer;\r\n  padding: 18px;\r\n  width: 100%;\r\n  border: none;\r\n\r\n  display: flex;          \/* add this *\/\r\n  align-items: center;    \/* now this works *\/\r\n  gap: 12px;              \/* space between image and text *\/\r\n\r\n  text-align: left;\r\n  outline: none;\r\n  font-size: 15px;\r\n  height: 80px;\r\n}\r\n  \r\n}\r\n\r\n.active, .collapsible:hover {\r\n  background-color: #555;\r\n}\r\n\r\n.collapsible:after {\r\n  content: '\\002B';\r\n  color: white;\r\n  font-weight: bold;\r\n  margin-left: auto;   \/* pushes + to far right *\/\r\n}\r\n\r\n.active:after {\r\n  content: \"\\2212\";\r\n}\r\n\r\n.content {\r\n  padding: 0 18px;\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.2s ease-out;\r\n  background-color: #f1f1f1;\r\n}\r\n\r\n.collapsible img {\r\n  width: 50px;\r\n  height: 50px;\r\n  object-fit: contain;\r\n  display: block;\r\n}\r\n\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<h2><b>Experience:<\/b><\/h2>\r\n\r\n<button class=\"collapsible\"><img decoding=\"async\" src=\"http:\/\/www.carlosyaque.com\/wp-content\/uploads\/2026\/05\/JCI-48affaa2.webp\" alt=\"jci\"style=\"width:50px;height:50px;\"><b>Jonson Controls<\/b><\/button>\r\n<div class=\"content\">\r\n  <p>- Provide bilingual (English\/Spanish) phone support for DSC security products<\/p>\r\n<p>- Troubleshoot technical issues for intrusion detection systems across North America. <\/p>\r\n<p>- Collaborate with internal teams to escalate and resolve complex technical cases. <\/p>\r\n<p>- Deliver clear, professional support in a hybrid role based in Ontario, Canada.<\/p>\r\n<p>- Achieved top performance score for my team in the first quarter at the company. I have continued to mainttain an \"exceeding\" performance score since starting at the company<\/p>\r\n<\/div>\r\n<button class=\"collapsible\">Open Section 2<\/button>\r\n<div class=\"content\">\r\n  <p>Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\r\n<\/div>\r\n<button class=\"collapsible\">Open Section 3<\/button>\r\n<div class=\"content\">\r\n  <p>Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\r\n<\/div>\r\n\r\n<script>\r\nvar coll = document.getElementsByClassName(\"collapsible\");\r\nvar i;\r\n\r\nfor (i = 0; i < coll.length; i++) {\r\n  coll[i].addEventListener(\"click\", function() {\r\n    this.classList.toggle(\"active\");\r\n    var content = this.nextElementSibling;\r\n    if (content.style.maxHeight){\r\n      content.style.maxHeight = null;\r\n    } else {\r\n      content.style.maxHeight = content.scrollHeight + \"px\";\r\n    } \r\n  });\r\n}\r\n<\/script>\r\n\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f1a4a9 e-flex e-con-boxed e-con e-parent\" data-id=\"5f1a4a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01575bd elementor-widget elementor-widget-html\" data-id=\"01575bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html>\r\n<head>\r\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1\">\r\n<style>\r\n.collapsible {\r\n  background-color: #0c574b;\r\n  color: white;\r\n  cursor: pointer;\r\n  padding: 18px;\r\n  width: 100%;\r\n  border: none;\r\n\r\n  display: flex;          \/* add this *\/\r\n  align-items: center;    \/* now this works *\/\r\n  gap: 12px;              \/* space between image and text *\/\r\n\r\n  text-align: left;\r\n  outline: none;\r\n  font-size: 15px;\r\n  height: 80px;\r\n}\r\n  \r\n}\r\n\r\n.active, .collapsible:hover {\r\n  background-color: #555;\r\n}\r\n\r\n.collapsible:after {\r\n  content: '\\002B';\r\n  color: white;\r\n  font-weight: bold;\r\n  margin-left: auto;   \/* pushes + to far right *\/\r\n}\r\n\r\n.active:after {\r\n  content: \"\\2212\";\r\n}\r\n\r\n.content {\r\n  padding: 0 18px;\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.2s ease-out;\r\n  background-color: #f1f1f1;\r\n}\r\n\r\n.collapsible img {\r\n  width: 50px;\r\n  height: 50px;\r\n  object-fit: contain;\r\n  display: block;\r\n}\r\n\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<h2><b>Experience:<\/b><\/h2>\r\n\r\n<button class=\"collapsible\"><img decoding=\"async\" src=\"http:\/\/www.carlosyaque.com\/wp-content\/uploads\/2026\/05\/JCI-48affaa2.webp\" alt=\"jci\"style=\"width:50px;height:50px;\"><b>Jonson Controls<\/b><\/button>\r\n<div class=\"content\">\r\n  <p>- Provide bilingual (English\/Spanish) phone support for DSC security products<\/p>\r\n<p>- Troubleshoot technical issues for intrusion detection systems across North America. <\/p>\r\n<p>- Collaborate with internal teams to escalate and resolve complex technical cases. <\/p>\r\n<p>- Deliver clear, professional support in a hybrid role based in Ontario, Canada.<\/p>\r\n<p>- Achieved top performance score for my team in the first quarter at the company. I have continued to mainttain an \"exceeding\" performance score since starting at the company<\/p>\r\n<\/div>\r\n<button class=\"collapsible\">Open Section 2<\/button>\r\n<div class=\"content\">\r\n  <p>Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\r\n<\/div>\r\n<button class=\"collapsible\">Open Section 3<\/button>\r\n<div class=\"content\">\r\n  <p>Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.<\/p>\r\n<\/div>\r\n\r\n<script>\r\nvar coll = document.getElementsByClassName(\"collapsible\");\r\nvar i;\r\n\r\nfor (i = 0; i < coll.length; i++) {\r\n  coll[i].addEventListener(\"click\", function() {\r\n    this.classList.toggle(\"active\");\r\n    var content = this.nextElementSibling;\r\n    if (content.style.maxHeight){\r\n      content.style.maxHeight = null;\r\n    } else {\r\n      content.style.maxHeight = content.scrollHeight + \"px\";\r\n    } \r\n  });\r\n}\r\n<\/script>\r\n\r\n<\/body>\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Experience: Jonson Controls &#8211; Provide bilingual (English\/Spanish) phone support for DSC security products &#8211; Troubleshoot technical issues for intrusion detection systems across North America. &#8211; Collaborate with internal teams to escalate and resolve complex technical cases. &#8211; Deliver clear, professional support in a hybrid role based in Ontario, Canada. &#8211; Achieved top performance score for&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-289","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/pages\/289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/comments?post=289"}],"version-history":[{"count":5,"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/pages\/289\/revisions"}],"predecessor-version":[{"id":299,"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/pages\/289\/revisions\/299"}],"wp:attachment":[{"href":"https:\/\/www.carlosyaque.com\/index.php\/wp-json\/wp\/v2\/media?parent=289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}